Note: During construction, some items are in storage and inaccessible. You may request these items through Interlibrary Loan.
Current students, faculty, and staff are able to use Interlibrary Loan (ILL) to borrow books, journal articles, or other materials from thousands of other libraries that participate in ILL sharing.
You must first register for an account before you can request an item. After you have registered, you can simply log in and request items thereafter.
Frequently Asked Questions
What is Interlibrary Loan (ILL)?
Local and Distance students, faculty, and staff may use ILL to borrow books, journal articles, or other materials from thousands of other libraries.
What can I request?
Articles, books, media, book chapters, etc. may be requested from another library.
However, there are some restrictions on what we will request. If UND already owns an item, we will not request it through ILL unless our copy is lost or unavailable. If an item is in use, we will not request it; you must recall it and/or put a hold on it. Distance students are an exception and may request material that UND owns to be sent to them (see the next item below for more information).
Note that some items cannot be borrowed or loaned, such as Special Collections, reserve, and reference materials.
The library will not request textbooks or e-books through ILL.
Contact the ILL Office via the form below if you have questions about restricted items.
What if I'm a distance student, faculty, or staff member?
Distance borrowers live outside the Grand Forks/East Grand Forks Zip Code area (58201, 58202, 58203, or 56721) and do not come to campus regularly.
If you are a distance borrower and you wish to borrow an item from the Chester Fritz Library's collection or through regular ILL, you can use one of these request forms to have an item sent to you (one-time registration is required before submitting your first request):
- Online ILL Request Form
- ODIN ILL Request Form – if your registration hasn't been activated, this form may give you an error message that you have exceeded your limit and will not allow you to make a request. After registering, give us a day or two to activate your record.
We will email distance users additional information and instructions after we receive your registration. You will also be mailed a library card for library checkouts in case you ever visit campus. To check out books on campus as a distance student, you will need this library card and a photo ID to verify your identity.
To ensure proper delivery, distance users are responsible for keeping their mailing address current in Campus Connection and in the ILL registration database.
Books will be mailed to you (allow 15-30 business days for delivery). We will send books within the U.S. and Canada only. You are responsible for return postage and shipping for delivery to UND by the due date. You are also responsible for lost and late fees.
For more information, see the Interlibrary Loan Policy page.
How do I make a request?
Requests may be submitted by completing one of these forms (one-time registration is required before submitting your first request):
- Online ILL Request Form
- ODIN ILL Request Form – this form may give you an error message until we have updated your registration.
How long does it take after I request an item?
It varies. We recommend allowing 10 business days, though it is not unusual to receive items more quickly. Journal articles tend to arrive faster than books because they can be delivered electronically.
Distance borrowers should allow more time for mailing of physical items.
Will requesting an item cost me anything?
We will try to find the requested item from a source that does not charge. If such a source is not available, you may be asked to pay the difference for any charges exceeding $25.00. Charges may include copyright fees.
This happens infrequently. When it does,
- we will ask your permission before filling the request, and
- the cost may need to be prepaid before we request the item.
Because the costs incurred in the ILL process are significant, it is important that the requested materials be needed and used. The borrower's university account may be charged $10 for each requested item not picked up within 30 days of receipt or before its due date.
How do I get my requested item?
Local borrowers can pick up items at the Access Services desk on the Second Floor. Bring your UND ID card to check out the item. Journal articles will be emailed to your UND account.
Distance borrowers will have physical items mailed to them. Articles and book chapters not available online may be scanned and emailed to distance borrowers' UND accounts. Scanning and copying may be subject to copyright law.
Can I renew an item?
An ILL renewal may be requested once only. Granting of renewal and length of renewal is not guaranteed and is at the discretion of the lending library. If denied, the item needs to be returned by its due date.
Request renewals one week before the due date. To request a renewal of your ILL item, ask at the Access Services desk, call us at 701.777.4631, or email us using the contact form below.
For more information on renewing an ILL item, see our ILL Policy page.
Have a question that isn't answered here? Phone the ILL Office at 701.777.4631 or use the form below to email them for more information.