CFL Strategic Plan 2018-2023
The Chester Fritz Library (CFL) at the University of North Dakota (UND) enhances and facilitates teaching, learning, creativity, intellectual inquiry, innovation, and research excellence.
CFL will be an inclusive academic hub, supporting the research and teaching of the Premier Flagship University in the Northern Plains. CFL librarians and staff will be trusted partners and guides in information discovery, emerging technologies, and the creation, assessment, and stewardship of knowledge.
We enact our vision by
- providing trustworthy resources, tools, and services to all;
- connecting people with information;
- evaluating, curating, and preserving information;
- offering inspirational physical and virtual spaces for discovery; and
- partnering with faculty, researchers, and the global information community to create and disseminate new knowledge and to contribute to the creation of scalable, barrier-free, and distributed information infrastructures.
Our identity is multifaceted. We are a research library, UND community member and key partner in OneUND, information organization, knowledge partner and creator, steward of scholarship, and member of the global scholarly community. As such, our values ground and guide our strategic decisions and our approach to our work. We value
Connectedness, Collaboration, & Community
We strive to support and promote an integrated, barrier-free information ecosystem. We value collaboration with scholars, learners, libraries, and all those who facilitate learning across the global scholarly community. We also support our local community, and particularly value our strengths in local, regional, and UND history.
- We will assess and improve our virtual services, including our Library Services Platform, website, and integration with UND’s website and services.
- We will expand and promote multiple uses of the UND Scholarly Commons and related/similar services.
- We will support and promote scholarly open resources and services. We will promote engaged, informed communities, with shared knowledge and information infrastructures that move toward interoperability.
- We will proactively facilitate increased collaboration, communication, and partnerships on and off campus.
- We will increase our engagement with the Grand Forks region and beyond.
We model integrity and openness in our policies, services, and actions. We support longstanding values of our profession such as intellectual freedom and the right to privacy.
- We will develop and highlight policies related to information ethics, and explicitly develop and promote events with similar/related themes.
- We will develop enhanced resources to assist students in understanding issues of information ethics, such as plagiarism and academic integrity.
Innovation, Creativity, & Lifelong Learning
We value the spirit of innovation, and promote risk taking in pursuit of improvements to services, resources, collections, and information infrastructure. We value the creative process, intellectual curiosity, and the willingness to ask questions. We support learning within and beyond UND, whether in support of research, teaching, assessment, or personal development.
- We will reward experimentation, strengthen discovery skills, and encourage the development of dynamic solutions to persistent problems. We will welcome risk-taking, whether an initiative is successful or not, as all offer learning opportunities. We will network with colleagues to enhance our ability to innovate.
- We will promote implementation of the Research Skill Development (RSD) Framework, in collaboration with UND faculty and departments, to promote student learning and enhance the explicit use of research skills in the curriculum.
- We will work with UND departments and committees, as well as external partners, to enhance access to services and resources for on-campus and distance students, faculty, and research partners beyond UND.
- We will support the use of High Impact Practices and continuous assessment and improvement.
- We will devote specific resources to support library staff professional development, and will encourage knowledge sharing and cross-training.
We value preservation and permanent, barrier-free access to information.
- We will support scholarly publishing and communication, and the preservation of UND research and collections.
- We will increase our efforts to preserve and make accessible/discoverable the heritage and history of UND, Grand Forks, and the Red River Valley, as well as related materials.
Respect, Diversity, & Inclusivity
We provide, assess, and adapt services, spaces, collections, events, and resources to best meet current and evolving needs of all users. We strive to model and promote a welcoming, inclusive environment, and to promote diversity in collections, services, events, and staffing.
- We will increase ease of access and wayfinding across our physical and virtual spaces.
- We will improve our physical space and its usability, and enhance services available within this space.
- We will improve the usability of our website and digital resources, and use best practices from User Experience (UX) to assess our success in these areas, including accessibility for users with disabilities and distance learners.
- We will work with the Office of Disability Services to evaluate our services, spaces, and resources.
- We will work closely with UND Human Resources & Payroll Services, UND Diversity & Inclusion, and other offices and groups to expand our work to recruit and retain staff with a range of backgrounds.
- We will work to improve our understanding of ways to make our environment welcoming and supportive for all, through options such as training, guest speakers, events, displays, and more.
Library Strategic Planning Process
Following OneUND, the University of North Dakota's comprehensive strategic planning process for 2017-2022, the UND Libraries embarked on a multi-stage, comprehensive strategic planning process:
- November 2017: The Libraries (excluding the Health Sciences and Law Libraries, which report to their own Deans as per accreditation requirements) create an alignment plan, detailing how we support OneUND.
- December 2017 - January 2018: Staff from across multiple libraries meet to perform SWOT analyses. Stakeholders are consulted.
- February 2018: Stakeholders are consulted further. Staff meet in all-staff retreats.
- Summer 2018: A comprehensive UND Libraries Strategic Plan is drafted and vetted.
- September 2018: Strategic Plan officially launched!